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Champaign Co. DJFS Re-Opening Plan

Champaign Co. DJFS Re-Opening Plan


May 7, 2020

While Ohio is easing up on restrictions and implementing a staggered approach to re-opening industries and businesses, it remains necessary to take diligent efforts to prevent the continued spread of COVID-19.   To protect our staff and the general public, Champaign County Department of Job and Family Services (CCDJFS) closed its’ OhioMeansJob (OMJ) Center and CCDJFS lobby in March of 2020.  Although both locations have been closed for in-person/walk in service, all programs have continued to function and provide necessary assistance to those in need.  Our offices have remained staffed Monday-Friday from 8:00am-4:30pm and staff have been accessible, remotely, during regular business hours.  Information on how to access our services remotely, can be found on our website at  

Although the “Stay at Home” order expired on May 1, 2020, Ohioans are still ordered to stay at home, unless it is to engage in activities permitted and outlined in the “Stay Safe Ohio” order.

To follow the Governor’s lead, the following staggered approach to re-opening OMJ and CCDJFS lobby will occur, while implementing necessary precautions to protect the health and safety of our employees and customers.

Phase One (May 11th-May 31, 2020):  

During this phase, OMJ and CCDJFS will remain closed for walk in visits/business. 

Required documents can continue to be dropped off using the agency’s new drop box located in the parking lot near the Bureau of Motor Vehicles.

For those needing to access our services in person, please contact us via phone (or submit an appointment needed form outside our lobby), to schedule an appointment.  

o Appointments to access services at OMJ can be scheduled by calling 937-484-1581, Monday-Friday, from 8:30am-4:00pm.  

o Appointments to access services at the CCDJFS office can be made by calling 937-484-1500, Monday-Friday, from 8:00am-4:30 pm.  

For those needing to make a benefit recovery payment, please contact us during regular business hours to schedule an appointment.

DNA testing will resume on May 26th, 2020, with a plan for customers to wait in the parking lot until they are contacted for entry into the building when it is time for their scheduled appointment. Instructions on this process will be sent to all those scheduled for testing.

Phase Two (June 1st, 2020):

Those accessing services from our agency and/or job center continue to be encouraged to do so remotely, whenever possible. 

Required documents can continue to be dropped off using the agency’s new drop box located in the parking lot near the Bureau of Motor Vehicles.

CCDJFS and OMJ will re-open for in-person service/walk in visits, with the following protocols in place:

o All persons entering CCDJFS or the OMJ job center must wear a face covering, prior to entry into either office.

o To comply with social distancing requirements, only four individuals will be permitted in each location at one time. 

The following hours are designated for vulnerable customers, such as the elderly and immunocompromised individuals:

o CCDJFS Lobby:  8:00am-10:00am

o OMJ Job Center:  8:30am-10:30am

Anyone may make a report of suspected child or adult (age 60 or over) maltreatment, at any time, by calling 937-484-1500. If you believe a child is in immediate danger of serious harm call 911. Child and Adult Protective Services can be accessed for emergencies, after regular business hours, by calling the Champaign County Dispatch Center at 937-653-3409 and asking for the on-call Children’s Services worker to be paged.

We thank you for your continued understanding, support and patience as we work together as a community to provide necessary services in the safest and healthiest manner possible.