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​Need assistance from one of our eligibility referral specialists regarding your case?
We've streamlined our process so you can speak with a live agent right away—no more leaving voicemails and waiting for a callback!

​Just call our Customer Services Standardization line at 1-844-640-6446 between 8:00 AM and 4:00 PM and follow the instructions provided.

We understand that many SNAP recipients are concerned about future benefits being delayed or reduced because of the federal shutdown.  The latest communication from the Ohio Department of Job and Family Services is that the federal shutdown may cause a delay in new issuances of SNAP benefits starting Saturday, November 1.   We do not have information about how long the delay will last.  We are waiting for additional updates from the state and federal government, and we will share more information on our website when it becomes available.   The agency will continue to process new applications and client recertifications to ensure benefit accuracy when federal funding resumes.   

Please be sure to follow the Caring Kitchen’s Facebook page closely for updates on when food donations come in and are available.  All those in need are encouraged to utilize the Caring Kitchen’s pantry.  Food deliveries occur on Monday, Wednesday and Friday and Wednesday is the biggest delivery day.     

​ For those seeking additional help, the Ohio Association of Foodbanks maintains a list of county-level partners on its website: https://ohiofoodbanks.org/foodbanks/   As more information is known, we will post updates.

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