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CHILD SUPPORT

OHIO CHILD SUPPORT CUSTOMER SERVICE WEB PORTAL

Contact CSEA
Visit https://jfs.ohio.gov/ocs/

The Ohio Child Support Customer Service Web Portal allows customers with an active child support case a secure environment in which they can view their child support case information on demand. Customers are able to view and print up to two years of child support payment data, as well as view address, employment, health insurance, and support order information that is on file with the child support agency.​

What You Need to Register for the Web Portal as a First Time Customer

  • Establish User ID and Password*
  • Identify the type of user (Payee-receives support; Payor-pays support)
  • Active email address (you cannot share an email address that someone else is using on the Web Portal system)
  • Child Support Case Number (also known as a SETS number)
  • Social Security Number
  • Web ID (Participant #)** (Obligor)
  • Last 4 digits of the account number of eQuickPay card number where support payments are deposited (Obligee)

*For customers who have established a User ID and Password through the Ohio Department of Job and Family Services (ODJFS) online Cash, Food, or Medical Benefits Portal, please use the same User ID and Password for the Child Support Customer Service Portal.
** If you don’t know your Web ID, please contact your local child support agency at: 937-484-1500 during open business hours for assistance.
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What CSEA Does NOT Do
Champaign County Job and Family Services logo
Monday - Friday
8:00 AM - 4:30 PM
1512 S. US Highway 68
Suite N100
Urbana, OH 43078

1-800-837-4290
Phone: (937)484-1500
Fax: (937)484-1506
TDY: (937)484-1590
Ohio Means Jobs Champaign County logo
Monday - Friday
8:30AM - 4:00 PM

Phone: (937)484-1581
Fax: (937)484-1584
1512 S. US Highway 68
​Suite J100
Urbana, Ohio 43078
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The information through this site may include inaccuracies or errors. The Champaign County DJFS website should not be relied upon for personal, legal or financial decisions. Consult the appropriate CCDJFS personnel for advice relevant to your situation.
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Urbana, Ohio

  • OhioMeansJobs
  • Child Support
  • Financial & Health Assistance
  • Family & Children Services
  • Forms
  • Non-Discrimination Statement
  • News